Review article

Process approach as an effective tool for strategic management

UDC: 

338.2

DOI: 

10.23968/1999-5571-2017-14-3-300-307

Pages: 

300-307

Annotation: 

The article deals with the essence, principles, and ways of implementing the process-oriented management. The essence of the "business-process" category is revealed. Selection of the system envisaged for assessing the business processes` efficiency indicators using the Balanced Scorecard cybernetic control system is substantiated.

Authors: 

Lesnikova N. E. Kuban State Technological University

Yakovenko N. Yu. Saint Petersburg State University of Architecture and Civil Engineering

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