Review article

Today cities are developing the amount of data that needs to be analyzed is increasing, and, as a result, digital solutions are being actively implemented as part of the development of “smart cities”, including in the communal infrastructure sector. The relevance of the study of approaches to assessing the effectiveness of the digital model of utility infrastructure management in a resource supplying organization (hereinafter referred to as RSO) is associated with the need to develop a methodological apparatus for correct management decision-making and the development of successful practices in the utility sector in the context of the expected growth of costs for information technology projects. There have been examined different approaches to assessing the effectiveness of the introduction of automation and modern services in the RSO, analyzing scientific papers and legal acts referring to this issue. Based on the results of the research, the author’s methodology for a comprehensive assessment of the effectiveness of the digital management model of municipal infrastructure in a resource-supplying organization has been formed.