Review article

Digital transformation of housing and communal services (HCS) in Russia is an urgent problem in the context of strategic development of this sphere. in order to studybusiness processes in the housing and communal services sector, we used scientific methods such as analysis, comparison and classification. To improve the efficiency of interaction, there has been developed a model of digital partnership in a single information space of its participants (HCS management companies, resource providers, apartment building residents and authorities). it is found that threats of personal data fraud, the lack of uniform standards for digital services and the high cost of iT solutions are the biggest obstacles to digital transformation in the housing and utilities sector. it is substantiated that digital interaction using the blockchain and ioT technologies is aimed at improving the quality of management, providing users with convenient services and ensuring open access to information, optimizing costs through automation and eliminating costs associated with manual processes in the housing and utilities sector.